We commit to enforcing our privacy policies along with our cancellation and exchange policies. We respect your privacy and pledge to maintain the confidentiality of your personal information. All personal information you share with us is maintained in accordance with the Personal Information Protection Law. We accept Canadian dollars for our currency.
We have a 24 hour cancellation policy. If you cancel prior to 24hrs we would be happy to reschedule another appointment for you. If you cancel within 24hrs, please note that you will be charged for the entire treatment price. Thank you for your understanding.
Returns & Exchanges:
We have a 30-day return/refund policy for our clients. Products that are unopened can be returned for a full refund within 30 days. Services are exchange only. If you are unable to make your appointment and you follow our cancellation policy, we can change the date for your appointment without any additional charges. If you wish to change your service type, it must be of equal or lesser value and again must correspond with our cancellation policy.